Airfield Operations Concierge

Delux Public Charter, LLC; Las Vegas (NV); On-site; USD 22,000 - 30,000; Full time

Job summary

JSX is seeking an Operations Services Concierge to marshal aircraft, load and unload cargo, and ensure a safe, joyful ground experience for travelers in Las Vegas. You will service aircraft lounges, assist with luggage, and maintain facilities between flights, acting as a brand ambassador for JSX with every customer interaction.

The role emphasizes high school education, a valid driver's license, and strong customer service skills, with potential for growth in aviation operations and guest

Qualifications

• High School Diploma; 2 years of customer service experience.
• Must possess a valid Driver’s License for ground support equipment and customer vehicles.
• Remain professional and vigilant in stressful situations; punctuality and safety focus.

Responsibilities

• Develop relationships with customers to provide a personalized service.
• Coordinate clear communication with downline stations and flight crews.
• Serve JSX brand ambassadors in person and over calls, delivering efficient assistance.
• Ensure amenities and passenger spaces are prepared and welcoming.
• Load/unload baggage and cargo; marshal aircraft to gates and designated areas.
• Assist in cleaning lounges and aircraft cabins between flights.
• Safely operate equipment to move luggage and cargo and tow aircraft as needed.
• Maintain ramp safety and comply with procedures and policies.
• Read flight numbers and city details to ensure correct loading of bags.
• Perform ground security related duties and support vehicle flow during arrivals/departures.

Skills

Customer service

Teamwork

Safety-conscious

Punctuality

Communication

Education

High School Diploma

Valid Driver’s License

Tools

Google Business

Microsoft Office

Job description

JSX is seeking an Operations Services Concierge to marshal aircraft, load and unload cargo, and ensure a safe, joyful ground experience for travelers in Las Vegas. You will service aircraft lounges, assist with luggage, and maintain facilities between flights, acting as a brand ambassador for JSX with every customer interaction.

The role emphasizes high school education, a valid driver's license, and strong customer service skills, with potential for growth in aviation operations and guest