Air Operations Manager: Lead Safety, Teams & Productivity

Amazon; Baltimore (MD); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff at the Baltimore hub. You will drive safety, quality, attendance, and performance while engaging your team with tools and coaching to achieve excellence.

You will partner daily with Safety, HR, Facilities, and other stakeholders to ensure smooth operations across inbound, outbound, and ramp activities. You will use data-driven decisions to improve productivity and efficiency, manage complex projects, and uphold

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team
• Lead large-scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (Air Gateways include outside loading departments/ramp loading)
• Support all safety programs, OSHA, and Air Carrier FAA compliance to ensure a safe work environment for all Associates

Skills

People management

Operations management

Lean Six Sigma

Kaizen

Education

Bachelor's degree or equivalent

Master’s degree

Job description

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff at the Baltimore hub. You will drive safety, quality, attendance, and performance while engaging your team with tools and coaching to achieve excellence.

You will partner daily with Safety, HR, Facilities, and other stakeholders to ensure smooth operations across inbound, outbound, and ramp activities. You will use data-driven decisions to improve productivity and efficiency, manage complex projects, and uphold