Operations Manager: Lead Teams for Safety & Productivity

Amazon Inc.; Forestville (MD); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Forestville, MD is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and on-time deliveries.

You will drive productivity through data-driven decisions and work with Safety, Engineering, Loss Prevention and HR to advance site goals while supporting flexible shift schedules and weekends.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience with lean techniques and performance metrics is preferred.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Employee management

Performance management

Forecasting

Productivity planning

Education

Bachelor's degree or equivalent

2+ years Amazon (blue badge/FTE) experience

Tools

Lean techniques

Performance metrics

Process improvement

Job description

Amazon.com Services LLC in Forestville, MD is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and on-time deliveries.

You will drive productivity through data-driven decisions and work with Safety, Engineering, Loss Prevention and HR to advance site goals while supporting flexible shift schedules and weekends.