Operations Manager - Lead Teams, Boost Productivity

Amazon; Hagerstown (MD); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead a diverse team of salaried and hourly staff in our Maryland (Hagerstown) facility. You will coach and develop your team, drive safety, quality, attendance and performance, and push productivity through data-driven decisions and lean problem-solving.

You’ll ensure on-time customer deliveries while coordinating with cross-functional partners. This role demands flexibility, leadership in large projects, and the ability to manage multiple priorities in

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

Employee and performance management

People leadership

Data-driven decision making

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead a diverse team of salaried and hourly staff in our Maryland (Hagerstown) facility. You will coach and develop your team, drive safety, quality, attendance and performance, and push productivity through data-driven decisions and lean problem-solving.

You’ll ensure on-time customer deliveries while coordinating with cross-functional partners. This role demands flexibility, leadership in large projects, and the ability to manage multiple priorities in