Air Operations Administrative Specialist

High Point Travel Inc.; Plano (TX); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short term disability insurance

Long term disability insurance

401K matching program

Company laptop

Travel discounts and perks

Generous time off policy

Job summary

High Point Travel Inc. in Plano, TX is seeking a highly organized Air Operations Team member to support the travel logistics process, from quotes and ticket bookings to payments and final documents.

This is a full-time, in-office role with a focus on accuracy and customer service. The position offers comprehensive benefits including health, dental, and vision insurance, disability coverage and a 401K matching program, plus a company laptop and travel discounts.

Qualifications

• Provide excellent customer service to ministries and churches.
• Highly detail oriented with the ability to multitask.
• Strong organization and time management skills.
• Ability to communicate effectively and work in a team.
• Willingness to take initiative and own tasks from start to finish.
• Proactive problem solving and adaptability.
• Familiarity with Microsoft Office and database systems.

Responsibilities

• Provide excellent customer service to the ministries and churches we serve.
• Assist and advise clients on travel information and help them select the best travel plan and schedule.
• Answer phone calls/emails from clients and vendors regarding travel information.
• Collect payments and maintain records for each trip.
• Finalize trip details, payments and itineraries efficiently and accurately.
• Solve problems to minimize losses and ensure client satisfaction.
• Create and send final invoices and documents to clients.
• Assist with additional tasks as needed.

Skills

Customer service

Detail oriented

Organization

Multitasking

Communication

Teamwork

Initiative

Ownership

Tools

Microsoft Office

Job description

High Point Travel Inc. in Plano, TX is seeking a highly organized Air Operations Team member to support the travel logistics process, from quotes and ticket bookings to payments and final documents.

This is a full-time, in-office role with a focus on accuracy and customer service. The position offers comprehensive benefits including health, dental, and vision insurance, disability coverage and a 401K matching program, plus a company laptop and travel discounts.