Flight Operations & Crew Travel Administrative Pro

ABX Air, Inc.; Wilmington (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

ABX Air, Inc. is seeking an Administrative Assistant, Flight Operations & Crew Travel to provide comprehensive administrative and travel support to the Flight Department leadership and flight crews in Wilmington, Ohio.

The role coordinates crew travel, maintains personnel and operational records, administers crew systems, and prepares reports and correspondence to ensure smooth day-to-day operations with excellent customer service.

Qualifications

• High School Diploma or GED required.
• 1+ year of administrative, travel coordination, customer service, or related experience.
• Strong customer service, organizational, and communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail and ability to maintain confidentiality.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Coordinate domestic and international travel for flight crews and staff.
• Book, confirm, modify, and cancel transportation and lodging.
• Prepare reports, correspondence, and departmental communications.
• Maintain pilot personnel, training, attendance, licensing, and records.
• Support crew travel, jump seat administration, and related operational activities.

Skills

Customer service

Organization

Communication

Multitasking

Confidentiality

Education

High School Diploma or GED

Associate degree in Business Admin or Aviation Management

Tools

Netline

CASS

ID-90

UKG

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ABX Air, Inc. is seeking an Administrative Assistant, Flight Operations & Crew Travel to provide comprehensive administrative and travel support to the Flight Department leadership and flight crews in Wilmington, Ohio.

The role coordinates crew travel, maintains personnel and operational records, administers crew systems, and prepares reports and correspondence to ensure smooth day-to-day operations with excellent customer service.