Remote Travel Operations & Sabre Solutions Specialist

Atlas Travel & Technology Group, Inc.

United States

Hybrid

USD 38,000 - 50,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Atlas Travel & Technology Group, Inc. is seeking a Travel Operations & Account Solutions Specialist to join the Implementations team.

The role blends operational tech problem-solving with front-line account management, focusing on Sabre ticketing, OBT configurations, and client workflow improvements. The position is full-time, remote-friendly (hybrid), and reports to the Director, Initiatives and Deployment.

Qualifications

3–5+ years of corporate travel operations experience, including agent/ticketing support and escalations.
Advanced Sabre GDS proficiency with hands-on usage of native Sabre commands and troubleshooting.
Familiarity with Concur, Emburse, Cytric, or Zeno configurations and related support tools.
Experience with UAT or system validation during major releases or tool deployments is a plus.
Strong root-cause analysis to diagnose failure points and fix underlying issues.
Cross-functional collaboration to translate Sabre operational mechanics into business context for managers.
Proactive researcher with attention to detail, deadlines, and clear documentation.

Responsibilities

Serve as primary escalation point for corporate travel agents on Sabre ticketing issues, exchanges, refunds, and queue handling.
Investigate and fix GDS record errors directly to improve workflow integrity.
Provide coaching to frontline agents to reduce policy misinterpretations and improve service delivery.
Collaborate with Account Managers to resolve client-specific operational pain points and optimize configurations.
Assist in UAT during peak releases and ensure new features perform in real-world workflows.