Air Import or Export Coordinator

FreightTAS; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

FreightTAS in Houston is seeking an Air Import/Export Coordinator to manage day-to-day air import or export files, ensure compliance, prepare quotes, and provide customer service.

You will handle documentation, coordinate with agents and steamship lines, set up billing, and maintain shipment tracking from origin to destination. The role requires at least 2 years in international freight forwarding logistics operations and eligibility to work in the U.S.

Qualifications

• Minimum requirement: strong customer service mindset and clear communication.
• Experience coordinating air import or export operations with attention to compliance and deadlines.
• Ability to work effectively in a cross-functional team and solve problems as they arise.

Responsibilities

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments.
• Ensure all required documents are received and send final documents as needed.
• File the relevant documentation to process shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Skills

Customer service

Communication

Cross-functional teamwork

Problem solving

Education

High school diploma or GED

Tools

Cargowise

Job description

Job Overview

Air Import or Export Coordinator – Location: Houston – Various locations. Salary $50k to $65k base depending on experience. Excellent benefits, 401k, medical. Cargowise advantageous or similar software. Minimum 2 years of current experience working at an international freight forwarder in operations is required to complete the tasks asked of this position. Candidates must be legally eligible to work in the US. Sorry, visa/sponsorship is not available.

Role

The Air Import or Export coordinator is responsible for the handling of air import or export files, including following the compliance guidelines that are in place, preparing quotes, and providing customer service.

Essential Duties & Responsibilities

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Desired Skills and Expertise

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem‑solving and decision‑making skills.

Qualifications

• Minimum high school diploma or GED.
• 2 years of experience in international freight forwarding logistics operations.