Air Import/Export Coordinator

FreightTAS; Atlanta (GA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

401k

Excellent benefits

Job summary

FreightTAS in Atlanta is seeking an Air Import or Export Coordinator to manage air shipments, quotes, and customer communications. The role requires 2 years in international freight forwarding operations and baseline compliance knowledge.

The position includes handling documentation, arranging pickups and deliveries, and maintaining shipment records. Strong service orientation and teamwork are essential to succeed in this role.

Qualifications

• Minimum high school diploma or GED.
• 2 years of experience in International freight forwarding logistics operations.
• Legal eligibility to work in the US.

Responsibilities

• Handle day-to-day air import or export shipments.
• Prepare quotes and maintain required documentation for customers.
• Provide customer service and update stakeholders on shipment status.
• Coordinate pickups, deliveries and container loading as needed.
• Set up billing and payables.
• Maintain daily reports for pending shipments.
• Ensure all documents are received and distributed as required.
• Follow compliance guidelines for air shipments.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Cargowise

Job description

Air Import or Export Coordinator

Location: Atlanta

Salary - $55k to $65k base depending on experience

Excellent benefits, 401k, medical

Cargowise advantageous or similar software

A minimum of 2 years of current experience working at an international freight forwarder in operations is required to complete the tasks asked of this position.

Candidates must be legally eligible to work in the US.

Sorry, Visa/sponsorship is not available.

Role

The Air Import or Export coordinator is responsible for the handling of air import or export files, including following the compliance guidelines that are in place, preparing quotes, and providing customer service.

Essential Duties & Responsibilities:

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• Could you file the relevant documentation to process the shipments?
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Desired Skills and Expertise:

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

Qualifications:

• Minimum high school diploma or GED.
• 2 years of experience in International freight forwarding logistics operations