Import Export Coordinator

JobSquad Staffing Solutions; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

JobSquad Staffing Solutions is seeking an International Freight Forwarding Coordinator to coordinate air and ocean import/export shipments from origin to final delivery. The role demands hands-on experience in international logistics and freight forwarding, with a focus on accuracy, timeliness, and customer service.

Ideal candidates have 2+ years in freight forwarding or related fields, familiarity with CargoWise or similar systems, and the ability to manage multiple shipments in a fast-paced

Qualifications

• 2+ years of experience in freight forwarding, international logistics, air freight, and/or ocean freight.
• Experience with international import and/or export operations.
• Knowledge of freight forwarding documentation and terminology.
• Experience coordinating with carriers, brokers, overseas agents, and providers.
• Strong customer service and communication skills.

Responsibilities

• Coordinate international air and/or ocean import and export shipments.
• Manage shipments from booking through customs clearance and final delivery.
• Communicate with customers, overseas agents, airlines, steamship lines, customs brokers, truckers, terminals, and warehouses.
• Prepare and review shipping documentation including bills of lading, air waybills, commercial invoices, packing lists, arrival notices, and ISF documentation.
• Track shipment milestones, vessel/flight schedules, container availability, and delivery status.
• Coordinate customs clearance, drayage, trucking, and final‑mile delivery.
• Provide customers with proactive shipment updates and resolve delays or operational issues.
• Monitor demurrage, detention, holds, and other shipment‑related exceptions.
• Maintain accurate shipment information within freight forwarding or transportation management systems.
• Assist with shipment billing, costing, vendor invoices, and documentation.

Skills

Freight forwarding

International logistics

Air freight

Ocean freight

Customer service

Communication skills

Attention to detail

Multitasking

Tools

CargoWise

Job description

International Freight Forwarding Coordinator – Air & Ocean

We are recruiting for multiple opportunities with established companies in the international freight forwarding and global logistics industry. We are seeking experienced logistics professionals with hands‑on experience coordinating air and/or ocean import/export shipments from origin through final delivery.

Responsibilities may include:

• Coordinate international air and/or ocean import and export shipments
• Manage shipments from booking or pre-alert through customs clearance and final delivery
• Communicate with customers, overseas agents, airlines, steamship lines, customs brokers, truckers, terminals, and warehouses
• Prepare and review shipping documentation including bills of lading, air waybills, commercial invoices, packing lists, arrival notices, and ISF documentation
• Track shipment milestones, vessel/flight schedules, container availability, and delivery status
• Coordinate customs clearance, drayage, trucking, and final‑mile delivery
• Provide customers with proactive shipment updates and resolve delays or operational issues
• Monitor demurrage, detention, holds, and other shipment‑related exceptions
• Maintain accurate shipment information within freight forwarding or transportation management systems
• Assist with shipment billing, costing, vendor invoices, and documentation

Qualifications:

• 2+ years of experience in freight forwarding, international logistics, air freight, and/or ocean freight
• Experience with international import and/or export operations
• Knowledge of freight forwarding documentation and terminology
• Experience working with carriers, customs brokers, overseas agents, and transportation providers
• Strong customer service and communication skills
• Excellent organization and attention to detail
• Ability to manage multiple shipments and deadlines in a fast‑paced environment
• Experience with CargoWise or another freight forwarding system is a plus

We are interested in candidates with backgrounds in Ocean Import, Ocean Export, Air Import, Air Export, AOG/Aerospace Logistics, or general International Freight Forwarding.