Air Import or Export Coordinator

FreightTAS; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Excellent benefits

401k

Medical

Job summary

FreightTAS in Chicago seeks an Air Import/Export Coordinator to manage air shipments and liaise with customers. You will prepare quotes, arrange documentation, and coordinate with steamship lines from origin to destination.

The role requires a minimum of 2 years in international freight forwarding operations, legal eligibility to work in the US, and a focus on excellent customer service. This position offers solid benefits and growth within a freight-forwarding team.

Qualifications

• 2+ years of experience in international freight forwarding logistics operations.
• High school diploma or GED is required.
• Experience with air import or export operations is preferred.

Responsibilities

• Handle day-to-day air import or export shipments.
• Prepare documentation and quotes; follow up with steamship lines.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo.
• Set up billing and payables.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Cargowise

Job description

Air Import or Export Coordinator
Location: Chicago - Various locations
Salary - $50k to $65k base depending on experience
Excellent benefits, 401k, medical
Cargowise advantageous or similar software
A minimum of 2 years of current experience working at an international freight forwarder in operations is required to complete the tasks asked of this position.
Candidates must be legally eligible to work in the US.
Sorry, Visa/sponsorship is not available.

Role

The Air Import or Export coordinator is responsible for the handling of air import or export files, including following the compliance guidelines that are in place, preparing quotes, and providing customer service.

Essential Duties & Responsibilities

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• Could you file the relevant documentation to process the shipments?
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Desired Skills and Expertise

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

Qualifications

• Minimum high school diploma or GED.
• 2 years of experience in International freight forwarding logistics operations.