Air Import Operations Coordinator

Scan Global Logistics; Irving (TX); On-site; USD 62,000 - 73,000; Full time

Job summary

Scan Global Logistics in Irving, TX is seeking an Air Import Coordinator to oversee importation of goods by air, ensure customs compliance, and coordinate delivery to final destinations. You will work with customs authorities, freight forwarders, and airlines to ensure smooth shipment flow and accurate documentation.

Requirements include 2+ years in Air Import operations, strong knowledge of customs regulations, and excellent communication and negotiation skills.

Qualifications

• 2+ years of experience in Air Import operations.
• Strong knowledge of customs regulations and trade compliance.
• Excellent communication and negotiation skills.
• Proficiency with import documentation and tracking.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Manage end-to-end air import operations, ensuring timely and efficient cargo movement from origin to delivery.
• Track and trace air import shipments, coordinating with airlines, origin agents, freight forwarders, truckers, and other logistics partners.
• Prepare, verify, and review all necessary import documentation including air waybills, bills of lading, commercial invoices, and packing lists to ensure accuracy and customs compliance.
• Coordinate carrier bookings and negotiate competitive rates with airlines, truckers, and vendors to optimize cost and service.
• Maintain continuous communication with overseas agents, airline representatives, customs brokers, and local/regional service providers to resolve issues and ensure smooth shipment flow.
• Confirm shipment weights, volumes, and charges.
• Calculate rates and convert pricing as required.
• Ensure shipments comply with customs regulations, tariff classifications, and applicable trade laws.
• Manage customs clearance including document filing, duty/tax payments, and inspections.
• Monitor and manage inventory levels to ensure timely receipt and delivery of imported goods.
• Provide excellent customer service by addressing inquiries and concerns from clients and internal stakeholders regarding import shipments.
• Support internal reporting by preparing, and presenting regular reports on import activities, including shipment status, delays, and cost analysis.
• Follow SOPs and ensure compliance with tariffs, regulatory requirements, and company best practices.
• Identify opportunities to improve process flow, operational efficiency, and productivity within the import department.
• Escalation of problems to management when necessary.
• Perform other duties as assigned by the Department Manager.

Skills

Air Import Operations

Customs Regulations

Communication & Negotiation

Documentation & Tracking

Vendor Coordination

Job description

Scan Global Logistics in Irving, TX is seeking an Air Import Coordinator to oversee importation of goods by air, ensure customs compliance, and coordinate delivery to final destinations. You will work with customs authorities, freight forwarders, and airlines to ensure smooth shipment flow and accurate documentation.

Requirements include 2+ years in Air Import operations, strong knowledge of customs regulations, and excellent communication and negotiation skills.