Air & Ocean Import Coordinator

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Dallas (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive compensation package

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO & holidays

Salary reviews

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists is seeking an Air & Ocean Import Coordinator in Dallas, TX. This hands-on role handles shipments from origin to delivery, requiring strong import knowledge for both air and ocean streams.

You will manage documentation, communicate with customers, and coordinate with overseas partners while ensuring regulatory compliance and timely updates. Salary up to $70,000 with benefits and career growth opportunities.

Qualifications

• 2+ years of experience in international freight forwarding.
• Previous air and ocean import experience is required.
• Strong understanding of the U.S. import process.
• Experience working with international freight documentation.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Coordinate air and ocean import shipments from booking through final delivery.
• Manage the full A-Z import process, including shipment tracking and customer updates.
• Prepare and review import documentation, bills of lading, commercial invoices and arrival notices.
• Coordinate with overseas agents, carriers, customs brokers, truckers and warehouses.
• Monitor shipment status and proactively resolve delays or operational issues.
• Communicate directly with customers regarding shipment status, documentation and delivery.
• Obtain and review freight rates and arrange transportation as required.
• Ensure shipments comply with applicable U.S. Customs and import regulations.
• Handle shipment billing and ensure accurate documentation and charges.
• Maintain accurate shipment records and update internal systems.
• Build and maintain strong relationships with customers, vendors and overseas partners.

Skills

Air freight imports

Ocean freight imports

Customer service

Documentation

Communication

Attention to detail

Multitasking

Freight forwarding software

Tools

Freight forwarding software

Job description

Air & Ocean Import Coordinator | Dallas, TX | Salary up to $70,000

This is a hands-on import operations role responsible for coordinating shipments from origin through final delivery while providing a high level of service to customers. The ideal candidate will have solid experience handling both air and ocean import shipments, with a strong understanding of the full import process and international freight documentation.

• Salary up to $70,000 per year


• Competitive compensation package


• Medical, dental and vision insurance options


• 401(k) retirement plan with company contributions/match


• Paid time off (PTO) plus company holidays


• Opportunities for annual salary reviews and career progression

Key Responsibilities

• Coordinate air and ocean import shipments from booking through final delivery


• Manage the full A-Z import process, including shipment tracking and customer updates


• Prepare and review import documentation, bills of lading, commercial invoices and arrival notices


• Coordinate with overseas agents, carriers, customs brokers, truckers and warehouses


• Monitor shipment status and proactively resolve delays or operational issues


• Communicate directly with customers regarding shipment status, documentation and delivery


• Obtain and review freight rates and arrange transportation as required


• Ensure shipments comply with applicable U.S. Customs and import regulations


• Handle shipment billing and ensure accurate documentation and charges


• Maintain accurate shipment records and update internal systems


• Build and maintain strong relationships with customers, vendors and overseas partners

Requirements

• 2+ years of experience in international freight forwarding


• Previous air and ocean import experience is required


• Strong understanding of the U.S. import process


• Experience working with international freight documentation


• Excellent communication and customer service skills


• Strong attention to detail and organizational skills


• Ability to manage multiple shipments and priorities in a fast-paced environment


• Freight forwarding software experience preferred