Air Import Coordinator | Global Logistics Specialist

Forward Air Corp.; Des Plaines (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Forward Air Corp. is seeking an Import Coordinator - Air to join our on-site operations in the United States. The role coordinates air import shipments from arrival through final delivery, handling documentation, tracking, and carrier coordination.

Data accuracy, timely clearance, and compliance are essential. Responsibilities include processing documents, updating CargoWise records, monitoring status, and communicating with airlines, brokers, and teams.

Qualifications

• Education: High School Diploma or GED required; degree preferred.
• Prior experience in logistics, transportation, or related operations roles.
• Basic understanding of air import processes and international shipping.

Responsibilities

• Assist with coordinating air import shipments from pre-arrival through final delivery.
• Process and review import documentation such as arrival notices, commercial invoices, and shipping documents.
• Enter and maintain accurate shipment data in CargoWise and other systems.
• Track shipment arrivals, customs clearance status, and delivery milestones.
• Communicate with airlines, customs brokers, trucking providers, warehouses, and internal teams.
• Follow U.S. import compliance requirements and internal operating procedures.
• Identify documentation issues or clearance delays and elevate as needed.
• Support duty, fee, and charge validation for billing accuracy.
• Respond to customer inquiries related to shipment status and delivery.
• Maintain accurate and organized shipment records.

Skills

Organizational skills

Communication skills

Time management

Education

High School Diploma or GED

Tools

CargoWise

Job description

Forward Air Corp. is seeking an Import Coordinator - Air to join our on-site operations in the United States. The role coordinates air import shipments from arrival through final delivery, handling documentation, tracking, and carrier coordination.

Data accuracy, timely clearance, and compliance are essential. Responsibilities include processing documents, updating CargoWise records, monitoring status, and communicating with airlines, brokers, and teams.