Air & Ground EMS Dispatch Specialist

Parkview Health; Fort Wayne (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Parkview Health in Fort Wayne, IN seeks a dedicated Emergency Medical Dispatcher to process incoming and outgoing pre-hospital service requests, dispatch resources, and provide protocol-driven medical information.

The role requires strong communication, computer skills, and ability to work under stress; minimum education is a high school diploma with EMS certifications or willingness to obtain, and experience in fast-paced call centers is preferred.

Qualifications

• Must have high school diploma or GED.
• Must have good verbal communication skills, including telephone and radio.
• Must have good written communication skills.
• Must have basic computer skills.
• Proficiency in medical terms, conditions and procedures.

Responsibilities

• Receives and efficiently processes incoming and outgoing emergency and non-emergency pre-hospital service requests.
• Utilizes system status management for dispatch and coordination of emergency medical resources.
• Provides medical information using protocol driven instructions.
• Coordinates information and resources with other public safety agencies.

Skills

Verbal communication

Written communication

Computer skills

Stress management

Medical terminology

Education

High school diploma or GED

Job description

Parkview Health in Fort Wayne, IN seeks a dedicated Emergency Medical Dispatcher to process incoming and outgoing pre-hospital service requests, dispatch resources, and provide protocol-driven medical information.

The role requires strong communication, computer skills, and ability to work under stress; minimum education is a high school diploma with EMS certifications or willingness to obtain, and experience in fast-paced call centers is preferred.