24/7 EMS Dispatcher – Critical Care & Dispatch Specialist

Priority Ondemand; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical – Dental – Vision

Life and AD&D

401k

Paid Time Off

Job summary

Priority Ondemand is seeking dedicated individuals for a dispatch position at its center in Indianapolis, IN. The role involves answering calls, determining service levels, and assigning runs while maintaining open communication with crews.

The ideal candidate should have strong communication skills, a current Emergency Medical Dispatch certification, and preferably a background as a Paramedic or EMT. Benefits for full-time employees include medical, dental, vision, and a 401k plan.

Qualifications

• Ability to use a personal computer and Microsoft Office.
• Strong customer-service skills with a focus on communication.
• Previous experience in the EMS field preferred.

Responsibilities

• Answer the phones in the dispatch center.
• Assign runs to appropriate crews.
• Maintain record keeping in the dispatch program.

Skills

Attention to detail

Effective communication

Problem-solving

Leadership abilities

Customer-service skills

Education

Emergency Medical Dispatch certification

Current certification as Paramedic or EMT

Tools

Microsoft Office

Job description

Priority Ondemand is seeking dedicated individuals for a dispatch position at its center in Indianapolis, IN. The role involves answering calls, determining service levels, and assigning runs while maintaining open communication with crews.

The ideal candidate should have strong communication skills, a current Emergency Medical Dispatch certification, and preferably a background as a Paramedic or EMT. Benefits for full-time employees include medical, dental, vision, and a 401k plan.