Air Freight Process Excellence Lead

Yusen Logistics Americas Inc.; Grapevine (TX); Hybrid; USD 62,000 - 102,000; Full time

Benefits offered by this job

Medical benefits

401k match

PTO 10 days

Bonus plan

Paid holidays

OT pay

Job summary

Yusen Logistics Americas Inc. seeks a USA Air Freight Process Super User to identify and implement standardized processes across regions, focusing on Cargo Wise shipments and continuous improvement.

The role trains staff, reviews operations, and drives productivity to support customers and company goals. Travel to Yusen offices on a hybrid schedule to roll out best practices, monitor KPIs, develop user guides, and design country-specific solutions.

Qualifications

• Bachelor's or equivalent in Freight Forwarding, Supply Chain, or Logistics.
• 2-4 years in air freight operations or Cargo Wise.
• Lean/process improvement experience.
• Strong communication and training ability.
• Knowledge of INCOTERMS and cross-functional collaboration.

Responsibilities

• Roll out standardized best practices and training on Cargo Wise.
• Monitor KPIs and standardize processes across locations.
• Train staff and drive efficiency and accountability in Cargo Wise.
• Foster data-driven decisions and continuous improvement.
• Prepare user documentation and training materials.
• Travel to various offices for training and audits.

Skills

Freight Forwarding

Air Freight Ops

Process Improvement

Training

KPI Monitoring

Kaizen

Lean

Education

Bachelors in Logistics

Tools

CargoWise

SharePoint

Microsoft Office

Job description

Yusen Logistics Americas Inc. seeks a USA Air Freight Process Super User to identify and implement standardized processes across regions, focusing on Cargo Wise shipments and continuous improvement.

The role trains staff, reviews operations, and drives productivity to support customers and company goals. Travel to Yusen offices on a hybrid schedule to roll out best practices, monitor KPIs, develop user guides, and design country-specific solutions.