Air Export Operations Specialist

CEVA Logistics; Franklin Park (IL); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

401(k)

Health insurance

Employee discounts

Pet insurance

Descrizione del lavoro

CEVA Logistics in Franklin Park, IL is seeking a Customer Service Coordinator to serve as the central point of contact between customers, internal teams, U.S. Customs and other agencies. You will monitor shipments, provide proactive updates, and ensure compliant, timely processing.

The role requires HS diploma and 1–3 years in similar roles, basic Microsoft Office skills, data entry accuracy, and the ability to interpret U.S. currency measurements.

Competenze

• HS diploma or GED; additional Associates degree preferred.
• 1–3 years related experience in logistics or customer service.
• Basic proficiency in Microsoft Office, data entry, and internet/web-based apps.
• Ability to perform arithmetic with currency, weights, volumes, and distances.

Mansioni

• Coordinate between customers, internal teams, and government agencies to ensure service commitments.
• Provide timely shipment status updates and escalate technical questions as needed.
• Review and process documentation for accounts; interface with CEVA systems for updates.
• Obtain necessary releases from government agencies and ensure timely invoicing.
• Maintain customer profiles and generate quotations and communications as directed.

Conoscenze

Microsoft Office

Data entry

Basic math

Formazione

High School Diploma or GED

Associates Degree preferred

Descrizione del lavoro

CEVA Logistics in Franklin Park, IL is seeking a Customer Service Coordinator to serve as the central point of contact between customers, internal teams, U.S. Customs and other agencies. You will monitor shipments, provide proactive updates, and ensure compliant, timely processing.

The role requires HS diploma and 1–3 years in similar roles, basic Microsoft Office skills, data entry accuracy, and the ability to interpret U.S. currency measurements.