Air Export Lead - Drive Seamless Global Shipments

Dsv Air & Sea SAU; Itasca, Northern (IL, KY); Hybrid; USD 67,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

DSV – Global Transport and Logistics in Itasca, IL is seeking an Air Export Supervisor to lead a team of export coordinators and ensure accurate, timely processing of shipments. The role requires supervising daily operations, solving issues, and maintaining top customer service standards.

Requirements include a bachelor’s degree in a related field or equivalent experience, fluent English, and strong knowledge of air export documentation. Competitive pay and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in transportation, logistics, international business or related field preferred.
• Equivalent experience in transportation and logistics may be considered.
• Fluent in English (oral and written) is required.

Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations.
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies.
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments.
• Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents.
• Provide excellent customer service and ensure that customer expectations are met or exceeded.
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations.
• Participate in the development and implementation of process improvements to increase efficiency and quality of service.

Skills

Air export operations

Communication skills

Problem solving

Deadline orientation

Attention to detail

Microsoft Office

Education

Bachelor's degree in transportation, logistics, international business

Master's degree in transportation, logistics, international business

Tools

CargoWise

Cargospot

TMS/ERP familiarity

Job description

DSV – Global Transport and Logistics in Itasca, IL is seeking an Air Export Supervisor to lead a team of export coordinators and ensure accurate, timely processing of shipments. The role requires supervising daily operations, solving issues, and maintaining top customer service standards.

Requirements include a bachelor’s degree in a related field or equivalent experience, fluent English, and strong knowledge of air export documentation. Competitive pay and comprehensive benefits are offered.