Air Export Manager: Lead Cargo, Compliance & Team

DSV Road GmbH; Van Buren Charter Township (MI); On-site; USD 87,000 - 108,000; Full time

Job summary

DSV Air & Sea Inc. is seeking an Air Export Manager to oversee the export process for air cargo, ensuring timely delivery and regulatory compliance.

You will lead a team of air export coordinators, coordinate with carriers, brokers, and customers, and drive process improvements to raise efficiency and service quality. The role requires strong leadership, excellent communication, and deep knowledge of airfreight operations, with a focus on cost control and customer satisfaction.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or related field.
• 5+ years of experience in freight forwarding, logistics, or related field.
• Prior experience in air exports and supervisory roles.

Responsibilities

• Oversee air export process, including shipping documents, customs clearance, and bookings with air carriers.
• Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient cargo delivery.
• Manage relationships with customers, vendors, and third-party service providers to deliver exceptional service and ensure satisfaction.
• Address and resolve customer inquiries and concerns promptly.
• Ensure compliance with customs and trade laws and export controls.
• Stay informed about changes in airfreight regulations and export controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality.
• Analyze performance data to identify trends and areas for improvement.

Skills

Leadership

Communication

Problem-solving

English fluency

Education

Bachelor’s degree in Logistics

Tools

Microsoft Office

Air cargo systems

Job description

DSV Air & Sea Inc. is seeking an Air Export Manager to oversee the export process for air cargo, ensuring timely delivery and regulatory compliance.

You will lead a team of air export coordinators, coordinate with carriers, brokers, and customers, and drive process improvements to raise efficiency and service quality. The role requires strong leadership, excellent communication, and deep knowledge of airfreight operations, with a focus on cost control and customer satisfaction.