Air Export Gateway Coordinator - Data-Driven Ops

Transgroup Express, LLC; Franklin Park (IL); On-site; USD 39,000 - 43,000; Full time

Job summary

Transgroup Express, LLC in Franklin Park, IL is seeking an Air Export Gateway Coordinator with 3+ years in air export gateway operations. This on-site, full-time role focuses on customer service, coordinating consolidations, and ensuring compliance.

You will manage air freight capacity, coordinate with origin departments, oversee paperwork, and support process improvements while maintaining data integrity.

Qualifications

• Air export experience +3 years is required.
• Experience in air freight logistics and distribution.
• Experience with bonded freight and cargo.
• Customer service oriented with strong communication.
• Problem solving and attention to detail.
• Professional telephone and email etiquette.
• Proficient in MS Office and Excel.
• Basic computer skills.

Responsibilities

• Process Air Export Gateway consolidations with origin departments.
• Manage air freight capacity and book additional space.
• Coordinate airport transfers and pickups with vendors.
• Update daily reports for data integrity (PowerBI, Google Docs).
• Communicate with warehouse staff during consolidation.
• Provide excellent customer service to internal and external customers.
• Demonstrate urgency and independent work habits.
• Lead initiatives and handle situations proactively.
• Ensure timely payment of vendor invoices.
• Identify process inefficiencies and drive improvements.

Skills

Air export experience

Air freight logistics

Bonded freight

Customer service

Problem solving

Attention to detail

Phone etiquette

MS Office

MS Excel

Basic computer skills

Tools

MS Office

MS Excel

Job description

Transgroup Express, LLC in Franklin Park, IL is seeking an Air Export Gateway Coordinator with 3+ years in air export gateway operations. This on-site, full-time role focuses on customer service, coordinating consolidations, and ensuring compliance.

You will manage air freight capacity, coordinate with origin departments, oversee paperwork, and support process improvements while maintaining data integrity.