Air Export Forwarding Specialist: Timely Freight & Compliance

FedEx Corporation; New York (NY); On-site; USD 31,000 - 37,000; Full time

Job summary

FedEx Logistics in New York seeks a freight forwarding coordinator to deliver high-quality customer service and manage shipment processing to ensure timely freight movement. You will build and maintain relationships with brokers, agents, and clients, and prepare documentation in accordance with applicable laws and regulations.

Onsite role requiring knowledge of freight forwarding or logistics, familiarity with export/import rules, and basic math for currency conversions.

Qualifications

• High school diploma/GED.
• Proficient computer skills.
• Strong customer service and communication skills.
• Knowledge of freight forwarding or logistics.
• Basic math for currency conversions.
• Minimum 1 year of experience in freight forwarding or logistics.

Responsibilities

• Provide high level of customer service and maintain relationships with brokers, agents, and clients.
• Prepare, analyze, and submit documentation in accordance with laws and regulations.
• Resolve problems delaying shipment or movement of freight.
• Coordinate carriers, bookings, and pick-ups.
• Track and trace shipments and update milestones.

Skills

Customer service

Communication

Organizational skills

Logistics knowledge

Freight forwarding knowledge

Proficient computer skills

Education

High school diploma/GED

Tools

iServe

Job description

FedEx Logistics in New York seeks a freight forwarding coordinator to deliver high-quality customer service and manage shipment processing to ensure timely freight movement. You will build and maintain relationships with brokers, agents, and clients, and prepare documentation in accordance with applicable laws and regulations.

Onsite role requiring knowledge of freight forwarding or logistics, familiarity with export/import rules, and basic math for currency conversions.