Global Import & Freight Forwarding Specialist

FedEx Corporation; Irving (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

FedEx Logistics in Irving, TX seeks a freight forwarding coordinator to ensure timely movement of freight. You will handle documentation, regulatory compliance, and relationships with brokers and clients, while resolving billing and payment issues.

The role requires strong communication, data accuracy, and knowledge of international trade rules. Responsibilities include coordinating pickups, tracking milestones, and handling hazardous shipments with care, while developing rates and quotes for

Qualifications

• High school diploma or GED required.
• Proficient computer skills.
• Strong customer service, organizational and communication skills.
• Knowledge of freight forwarding or logistics is required.
• Familiar with air export regulations and Schedule B tariff classification.
• Banking requirements for international trade.
• Hazardous materials regulations experience.
• Regulations for import/export related to DOT.
• Basic math for conversions to metric and currency evaluations.
• Minimum of 1 year of freight forwarding or logistics experience.

Responsibilities

• Provide high level customer service and build relationships with frontline personnel.
• Prepare and submit documentation for compliance with transport laws.
• Coordinate freight movement to ensure timely release.
• Maintain relationships with brokers and service providers.
• Handle banking and payment/billing issues.
• Advise customers on payment terms and resolve invoice issues.
• Enter data accurately into company systems.
• Develop rates and quotes for freight movement.
• Track shipments and manage milestones and exceptions.
• Dispatch carriers for pickups and manage oversized shipments.
• Complete import/export documentation per regulations.
• Assist with hazardous shipments and restricted articles submissions.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Computer skills

Freight forwarding knowledge

Air export regulations

DOT/Import-export regulations

Hazardous materials handling

International banking basics

Metric/currency conversions

Logistics experience

Education

High school diploma/GED

Job description

FedEx Logistics in Irving, TX seeks a freight forwarding coordinator to ensure timely movement of freight. You will handle documentation, regulatory compliance, and relationships with brokers and clients, while resolving billing and payment issues.

The role requires strong communication, data accuracy, and knowledge of international trade rules. Responsibilities include coordinating pickups, tracking milestones, and handling hazardous shipments with care, while developing rates and quotes for