Air Cargo Operations Specialist

Alliance Ground International; Chicago (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision insurance

Free uniforms

On-the-job training

401(k) program

Travel discounts

Job summary

Alliance Ground International in Chicago, IL is seeking Office Agents to help customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing responsive customer service.

You will convey instructions, handle cargo documents, ensure regulatory compliance, and support operations across the airport environment with emphasis on safety and teamwork.

Qualifications

• Good communication skills in English, both written and verbal.
• Intermediate computer skills with Microsoft Office.
• Basic math skills for handling transactions.
• Problem-solving abilities for troubleshooting in loading/unloading.
• Time management to multitask in a fast-paced environment.

Responsibilities

• Convey shipping instructions to the customer services counter.
• Retrieve import documents and deliver export documents to and from aircraft.
• Accept cargo in accordance with TSA, FAA, Government and Air Carrier rules.
• Accept dangerous goods per FAA and IATA regulations.
• Release imported international freight after CBP clearances.

Skills

Good communication

Computer skills

Basic math

Problem-solving

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Alliance Ground International in Chicago, IL is seeking Office Agents to help customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing responsive customer service.

You will convey instructions, handle cargo documents, ensure regulatory compliance, and support operations across the airport environment with emphasis on safety and teamwork.