Air Cargo Dispatch & Operations Specialist

lliance Ground International; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Job summary

Alliance Ground International in Chicago, IL is seeking a Cargo Dispatcher to coordinate, track, and dispatch cargo shipments through airport facilities. This role serves as the central communication hub between warehouse personnel, airline partners, trucking companies, customers, and operations to support on-time processing and strict regulatory compliance.

You will coordinate daily dispatch activities, monitor cargo status, prepare shipping documents, and maintain operational records.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in logistics, cargo, warehouse, transportation, or airline operations preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with computer systems and data entry.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate daily cargo dispatch activities and shipment movement.
• Monitor cargo status and communicate updates, delays, and exceptions.
• Prepare and maintain shipping documentation and operational records.
• Work closely with warehouse teams, airline partners, and trucking vendors.
• Ensure compliance with company, airline, TSA, and airport regulations.
• Provide excellent customer service and support issue resolution.

Skills

Communication

Organizational skills

Multitasking

Customer service

Data entry

Education

High School Diploma or GED

Tools

Transportation software

Job description

Alliance Ground International in Chicago, IL is seeking a Cargo Dispatcher to coordinate, track, and dispatch cargo shipments through airport facilities. This role serves as the central communication hub between warehouse personnel, airline partners, trucking companies, customers, and operations to support on-time processing and strict regulatory compliance.

You will coordinate daily dispatch activities, monitor cargo status, prepare shipping documents, and maintain operational records.