AI Workflow Transformation Lead

Ford Motor Company; Dearborn (MI); Hybrid; USD 142,000 - 268,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work schedule

Medical, dental, vision coverage

Job summary

Ford Motor Company in Dearborn, MI, is seeking a Senior Manager, AI Workflow Redesign to translate AI capabilities into practical, scalable workflows across the enterprise. You will sit between the AI build and day-to-day operations, defining how AI-enabled work gets done and how roles, sequences, and handoffs improve outcomes.

Ideal candidates have 5+ years redesigning workflows at scale, with experience mapping current-state processes and building playbooks.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience redesigning workflows, processes, or operating models at team or enterprise scale.
• 3+ years of experience baselining or process-mapping current-state work as a foundation for redesign.
• 2+ years of experience building playbooks or standards.
• 2+ years of experience managing external agency, consulting or vendor resources against scope, timeline, and quality deliverables.
• 1+ years of experience leading the operationalization and adoption of digital, automation, or AI/ML solutions into day-to-day workflows acting as the bridge between delivery teams and operational end-users.

Responsibilities

• Partner with teams across Ford's businesses to define the workflow and role-redesign playbook for AI and agentic solutions, translating new capability into practical changes in how work gets done day to day
• Lead workflow redesign efforts ensuring AI-enabled operating models improve outcomes across the enterprise
• Baseline current-state workflows before redesigning. Map how work happens today, including time, handoffs, and volume and identify friction points blocking AI adoption or scale
• Build reusable redesign playbooks and templates that can be applied across AI opportunities, providing standards, tools, and hands-on coaching to skill teams and business units that already run their own workflow redesign work
• Own workflow adoption metrics feeding into the Central AI scorecard
• Manage workflow redesign agency and third-party resources supporting the portfolio, setting scope, pace, and quality bar for their output

Skills

Workflow redesign

Process mapping

Change management

Communication

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Master’s degree

Job description

Ford Motor Company in Dearborn, MI, is seeking a Senior Manager, AI Workflow Redesign to translate AI capabilities into practical, scalable workflows across the enterprise. You will sit between the AI build and day-to-day operations, defining how AI-enabled work gets done and how roles, sequences, and handoffs improve outcomes.

Ideal candidates have 5+ years redesigning workflows at scale, with experience mapping current-state processes and building playbooks.