Senior Manager, AI Workflow Design & Enablement

Ford; Dearborn, Northern (MI, KY); Hybrid; USD 142,000 - 268,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Back-up childcare

Vehicle discount

Tuition assistance

Paid time off

Holidays

Job summary

Ford's Central AI Team seeks a Senior Manager of AI Workflow Redesign in Dearborn, MI. This role defines how AI-enabled work changes day-to-day processes, watching over cross-functional adoption and building playbooks to scale across enterprise units.

The candidate translates AI capabilities into practical workflow improvements, mentors teams, and ensures standards, tools, and coaching drive sustainable adoption across Ford’s matrixed organization.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years redesigning workflows, processes, or operating models at team or enterprise scale.
• 3+ years baselining or process-mapping current-state work as a foundation for redesign.
• 2+ years building playbooks or standards.
• 2+ years managing external agency, consulting or vendor resources against scope, timeline, and quality deliverables.
• 1+ years of experience leading the operationalization and adoption of digital, automation, or AI/ML solutions into day-to-day business workflows acting as the bridge between delivery teams and operational end-users.

Responsibilities

• Define workflow and role-redesign playbook for AI solutions across Ford's businesses, translating new capability into practical changes in how work gets done day to day.
• Lead workflow redesign efforts ensuring AI-enabled operating models improve outcomes across the enterprise.
• Baseline current-state workflows before redesigning; map how work happens today, including time, handoffs, and volume, and identify friction points blocking AI adoption or scale.
• Build reusable redesign playbooks and templates that can be applied across AI opportunities, providing standards, tools, and hands-on coaching to skill teams and business units that already run their own workflow redesign work.
• Own workflow adoption metrics feeding into the Central AI scorecard.
• Manage workflow redesign agency and third-party resources supporting the portfolio, setting scope, pace, and quality bar for their output.

Skills

Communication skills

Coaching skills

Education

Bachelor’s degree or equivalent combination of education and experience

5+ years redesigning workflows, processes, or operating models at team/enterprise scale

3+ years baselining or process-mapping current-state work

2+ years building playbooks or standards

2+ years managing external agency, consulting or vendor resources

1+ years leading operationalization of AI/ML into day-to-day workflows

Job description

Ford's Central AI Team seeks a Senior Manager of AI Workflow Redesign in Dearborn, MI. This role defines how AI-enabled work changes day-to-day processes, watching over cross-functional adoption and building playbooks to scale across enterprise units.

The candidate translates AI capabilities into practical workflow improvements, mentors teams, and ensures standards, tools, and coaching drive sustainable adoption across Ford’s matrixed organization.