AI Voice Platform Product Lead - Deploy & Deliver Value

Retell; San Francisco (CA); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

DoorDash credit

Wellness reimbursement

Commuter reimbursement

Phone bill reimbursement

Internet reimbursement

Job summary

Retell is seeking a Senior Agent Product Manager in Redwood City, CA to lead customer deployments of AI-powered voice agents from discovery through production launch. You will translate customer needs into scalable workflows and work closely with Product, Engineering, Sales and Customer Success to ensure successful delivery and adoption.

The role combines technology, product strategy, and customer execution, requiring strong communication, analytical thinking, and ownership of end-to-end

Qualifications

• Experience designing and delivering customer-facing AI deployments.
• Ability to translate business goals into actionable product and deployment plans.
• Comfort working with executives, operators, and technical teams.

Responsibilities

• Lead end-to-end customer deployments from discovery to production launch.
• Gather requirements and translate them into scalable AI-powered workflows.
• Become a subject matter expert on Retell’s voice AI platform and best practices.
• Design workflows, architectures, and playbooks to deliver measurable outcomes.
• Build ROI models and business cases to quantify AI impact.
• Collaborate with Sales, Product, Engineering, and Customer Success to ensure success.

Skills

Communication

Stakeholder management

Product intuition

Ownership mindset

Project management

ROI analysis

Customer-facing

Job description

Retell is seeking a Senior Agent Product Manager in Redwood City, CA to lead customer deployments of AI-powered voice agents from discovery through production launch. You will translate customer needs into scalable workflows and work closely with Product, Engineering, Sales and Customer Success to ensure successful delivery and adoption.

The role combines technology, product strategy, and customer execution, requiring strong communication, analytical thinking, and ownership of end-to-end