AI Training Quality & Policy Specialist

Genpact Ltd.; United States; Remoto; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Genpact Ltd. is seeking a Specialist - T&S - Training Quality & Policy to create, edit, and publish high-quality content across websites, blogs, and social media, ensuring a consistent brand voice.

You will develop and implement content strategies to drive user engagement and achieve business goals. Role involves managing content calendars, conducting audits, analyzing metrics, and collaborating with marketing and cross-functional teams to align content with brand messaging and audience needs.

Competenze

• Bachelor's degrees in Commerce, Economics, or Finance.
• Master's degrees in Business Administration or Business Analytics.
• Certifications in compliance (CCO or CRCM) are advantageous.

Mansioni

• Create, edit, and publish high-quality content across websites, blogs, and social media platforms to maintain consistent brand voice.
• Develop and implement content strategies aimed at driving user engagement and achieving business objectives.
• Manage content calendars and workflows to ensure timely and accurate delivery of all digital content.
• Conduct regular content audits, analyze performance metrics, and recommend optimizations for improved effectiveness.
• Collaborate with cross-functional teams to ensure content aligns with brand messaging, marketing initiatives, and audience needs.
• Maintain up-to-date knowledge of industry trends and best practices to enhance content relevance and engagement.
• Support continuous improvement by providing insights and feedback on content performance and user engagement.

Conoscenze

Client Relations

Commercial Excellence

Content Management

Content Strategy

Data Analytics

Data Science

Quality Assurance

Quality Management

Risk Management

Stakeholder Management

Strategic Planning

Trust and Safety

People Leadership

Conceptual Design

Formazione

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Descrizione del lavoro

Genpact Ltd. is seeking a Specialist - T&S - Training Quality & Policy to create, edit, and publish high-quality content across websites, blogs, and social media, ensuring a consistent brand voice.

You will develop and implement content strategies to drive user engagement and achieve business goals. Role involves managing content calendars, conducting audits, analyzing metrics, and collaborating with marketing and cross-functional teams to align content with brand messaging and audience needs.