AI Success Manager — Adoption & Revenue Growth

Broccoli AI; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Broccoli AI is hiring an AI Success Manager to take ownership of customer relationships and drive revenue growth. You will manage a portfolio of customers and ensure the successful adoption of our AI agents. The ideal candidate is analytical, has an operator mindset, and is revenue-oriented.

This role is pivotal in helping our customers achieve success using Broccoli's AI tools. A data-driven approach and the ability to push for changes that boost efficiency and outcomes are essential.

Qualifications

• Comfortable with data and metrics to assess account health.
• Ability to identify upsell opportunities within existing accounts.
• Experience in managing customer relationships effectively.

Responsibilities

• Own a portfolio of customers ranging from SMB to enterprise.
• Drive adoption and usage of Broccoli's AI agents.
• Monitor account health through data usage and bookings.
• Run customer onboarding to ensure fast time-to-value.

Skills

Data analytics

Customer relationship management

Revenue growth

Problem-solving

Tools

Claude

Job description

Broccoli AI is hiring an AI Success Manager to take ownership of customer relationships and drive revenue growth. You will manage a portfolio of customers and ensure the successful adoption of our AI agents. The ideal candidate is analytical, has an operator mindset, and is revenue-oriented.

This role is pivotal in helping our customers achieve success using Broccoli's AI tools. A data-driven approach and the ability to push for changes that boost efficiency and outcomes are essential.