AI Solutions Engineer - Python & API Expert

present of AI; San Francisco (CA); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

present of AI in San Francisco seeks a mid-level Customer & Solutions engineer who owns a set of mid-sized customer accounts, debugs integration problems, and reviews customer code to find root causes. You will pair strong Python and REST API skills with clear writing as most work happens in Slack.

You will help shape AI agent usage by running first-line questions, escalating complex issues to Engineering, and shipping small automations that others rely on.

Qualifications

• Experience debugging Python applications and REST APIs.
• Ability to read customer code and diagnose integration issues.
• Strong written communication for customer interactions.

Responsabilités

• Own a set of mid-sized customer accounts.
• Debug integrations and fix issues.
• Read customer code to identify root causes and propose solutions.
• Coordinate with Engineering for escalations and fixes.

Connaissances

Python

API debugging

Technical writing

Outils

Slack

Description du poste

present of AI in San Francisco seeks a mid-level Customer & Solutions engineer who owns a set of mid-sized customer accounts, debugs integration problems, and reviews customer code to find root causes. You will pair strong Python and REST API skills with clear writing as most work happens in Slack.

You will help shape AI agent usage by running first-line questions, escalating complex issues to Engineering, and shipping small automations that others rely on.