AI Solutions Engineer — Frontline, Customer Deployments

Avoca; New York (NY); On-site; USD 140,000 - 300,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and VIs

Company-sponsored 401(k) through Vestw

Flexible PTO + federal holidays

Daily in-office lunch

Dinner covered when working late

Commuter benefits

Standing desks

Core tools provided

Job summary

Avoca is transforming how home service companies engage with customers. As a Forward Deployed Agent Engineer, you’ll embed with clients, understand workflows, design tailored AI solutions, and deploy systems that deliver immediate impact.

You’ll collaborate with product teams, build AI infrastructure, and translate business needs into scalable architectures. This role requires 3+ years in software engineering, strong communication, and willingness to work in NYC full-time.

Qualifications

• 3+ years in software engineering, preferably with backend or systems experience.
• Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).
• Strong communicator able to work seamlessly with both technical and non-technical stakeholders.
• Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
• Comfort working in dynamic environments with shifting priorities.
• Eagerness to work in person with us in NYC full time.

Responsibilities

• Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
• Build and maintain the infrastructure for conversational AI, APIs, integrations, monitoring, and feedback loops.
• Translate business requirements into technical architectures and deployments.
• Identify patterns across deployments and feed insights back into our core product roadmap.
• Operate with high autonomy in high-stakes, ambiguous environments.

Skills

Software engineering

Python

JavaScript/TypeScript

Cloud platforms

Communication

AI/LLMs

Vector databases

Prompt engineering

On-site NYC

Tools

AWS

GCP

Azure

APIs

Job description

Avoca is transforming how home service companies engage with customers. As a Forward Deployed Agent Engineer, you’ll embed with clients, understand workflows, design tailored AI solutions, and deploy systems that deliver immediate impact.

You’ll collaborate with product teams, build AI infrastructure, and translate business needs into scalable architectures. This role requires 3+ years in software engineering, strong communication, and willingness to work in NYC full-time.