Forward Deployed Product Engineer

fde; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Avoca seeks a Forward Deployed Product Engineer to design and ship AI voice agents that support enterprise inbound call operations. You will own the build end-to-end, from the first customer conversation to a live deployment handling real call volume, including production integrations into CRM/FSM systems and ongoing monitoring.

Stack includes Next.js, React, Node/Fastify, PostgreSQL, and AWS. The role is on-site in NYC with travel to customer sites; the team is ~130 employees across NYC and

Responsibilities

• Owns the build end-to-end — from initial customer conversation to live deployment handling real call volume.
• Performs production integrations into customer CRM/FSM systems using APIs and webhooks; manages data flows and monitoring.

Skills

Next.js

React

Node.js

Fastify

PostgreSQL

AWS

Job description

Forward Deployed Product Engineer at Avoca, embedding directly with the largest home-services brands to design and ship the AI voice agents that run their inbound call operations. Owns the build end-to-end — from first customer conversation to a live deployment handling real call volume — including production integrations into customer CRM/FSM systems (APIs, webhooks, data flows) plus monitoring and feedback loops. Patterns spotted across deployments feed reusable tooling and the core product roadmap. Stack: Next.js, React, Node/Fastify, PostgreSQL, AWS. Series B, backed by Kleiner Perkins, Meritech, and General Catalyst; ~130 employees across NYC HQ and Santa Barbara. On-site in NYC with travel to customer sites. Verified live on Avoca's own Ashby careers page.