AI Solutions Analyst: Copilot & Power Platform

Kids for the Future

Tampa (FL)

On-site

USD 90,000 - 130,000

Full time

7 hours ago

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Job summary

Courser seeks an AI Business Analyst to align AI capabilities with client needs in a fast-paced IT services environment. You will identify high‑value AI use cases, lead envisioning sessions, and drive adoption of Microsoft 365 Copilot and Power Platform tools.

The role requires strong business analysis, excellent communication, and ability to translate technical concepts for executives, plus governance, ROI measurement, and change management to ensure measurable value.

Qualifications

Bachelor’s degree in Business, Information Systems, or related field.
Strong understanding of Microsoft 365 Copilot capabilities and AI fundamentals.
Experience in business analysis, process improvement, or technology consulting.
Excellent communication and change‑management skills.
Familiarity with Microsoft ecosystem (Power BI, Power Platform) and prompt engineering for AI tools.

Responsibilities

Business Process Analysis: Assess client workflows to identify high-value AI use cases and map AI and Automation capabilities to business objectives.
Solution Design: Develop AI-enabled business solutions leveraging Microsoft 365 Copilot and Power Platform tools.
Governance & Strategy: Contribute to AI governance frameworks, define KPIs, and ensure ethical and compliant AI usage.
Communication: Translate technical AI concepts into clear, actionable insights for business leaders; create demos and presentations to showcase AI benefits.
Collaboration: Work closely with technical analysts and client teams to ensure feasibility and alignment of proposed solutions, as well as project outcomes.
Prompt Engineering & Agent Strategy: Develop effective prompt templates and identify opportunities for custom Copilot Agents to address specific business needs.
AI Readiness: Evaluate and prepare the client’s environment for AI deployment by checking data availability, licensing, and security/compliance alignment, and coordinate with technical teams to remediate gaps before Copilot rollout.
User Adoption & Training Support: Collaborate on user enablement efforts to drive Copilot adoption, including delivering initial training, creating how-to guides, and supporting change management initiatives.
SmartShift Academy Content Management: Develop, curate, and maintain AI training and enablement content and ensure it’s accessible via Courser’s SmartShift Academy platform.