AI & Automation Analyst

Osprey Software; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm is looking for an AI & Automation Analyst in the United States. This full-time role involves supporting clients by developing Microsoft Copilot Agents and automating workflows using Microsoft Power Platform tools. Ideal candidates will have 2–5 years of experience and proficiency in Microsoft PowerApps and Power Automate, along with strong communication skills to assist non-technical users. The firm values diversity and is an equal opportunity employer.

Qualifications

• 2–5 years of experience in a business systems analyst, automation specialist, or related role.
• Experience building or configuring Microsoft Copilot Agents.
• Ability to analyze business processes and translate them into automation requirements.

Responsibilities

• Support the intake and assessment of automation and AI-related requests.
• Build, configure, and maintain Microsoft Copilot Agents.
• Develop automation solutions using Microsoft PowerApps and Power Automate.

Skills

Business process analysis

Microsoft Power Platform proficiency

Strong communication skills

Support for non-technical users

Tools

Microsoft PowerApps

Power Automate

Copilot Studio

Job description

Director, Talent Acquisition, Osprey Software Inc.

Osprey Software, LLC is a leading technology consulting and solutions firm that helps organizations design, build, and deliver enterprise‑class software and analytics platforms. Leveraging expertise in AI, automation, cloud, and advanced analytics, we create scalable, high‑impact solutions that drive measurable business results and long‑term success.

Overview

We are seeking an AI & Automation Analyst to support one of our clients in the development of Microsoft Copilot Agents and workflow automation using the Microsoft Power Platform. This role will work under one of the managers on our team and will assist with intake, analysis, and execution of client requests for AI and automation solutions. A key responsibility of this position is to enable client users to configure and maintain their own automations by addressing policy, procedural, or permission‑related obstacles.

Responsibilities

• Support the intake and assessment of automation and AI-related requests from business users.
• Build, configure, and maintain Microsoft Copilot Agents to support defined use cases.
• Develop automation solutions using Microsoft PowerApps, Power Automate, and other Power Platform tools.
• Identify and resolve governance, policy, or procedural barriers that prevent users from creating or modifying automations.
• Provide guidance and support to users on best practices for building and managing their own workflow automations.
• Document solutions, configuration steps, and handoff materials for user ownership.
• Collaborate with managers and internal teams to prioritize work and ensure timely delivery.
• Ensure that all automation solutions comply with organizational security and data policies.

Required Experience and Skills

• 2–5 years of experience in a business systems analyst, automation specialist, or related role.
• Experience building or configuring Microsoft Copilot Agents or using Copilot Studio.
• Proficiency with Microsoft Power Platform tools, including PowerApps and Power Automate.
• Ability to analyze business processes and translate them into automation requirements.
• Strong communication skills and the ability to support non-technical users.
• Experience working within defined governance or permission frameworks.

Preferred Qualifications

• Experience with enterprise automation governance programs.
• Familiarity with Microsoft 365 integrations and SharePoint, Teams, or Dynamics workflows.
• Experience with AI-assisted tools or workflow augmentation.
• Ability to create documentation and user training materials.

Osprey is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Analyst and Information Technology

Industries: Book and Periodical Publishing and Higher Education