AI Server Repair Team Lead – Technical Supervisor

VSSI Staffing Services; Texas; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Full-time role

Shift options

Growth opportunities

Team environment

Job summary

VSSI Staffing Services is seeking a Technical Supervisor to lead a team of AI server repair technicians in a fast-paced environment. The role requires hands-on supervision, strong communication, and a focus on quality and efficiency.

You will oversee daily repairs, train staff, monitor KPIs, and ensure customer satisfaction while maintaining safety and ISO SOP standards. The position offers a full-time schedule with multiple shift options and competitive pay based on experience.

Qualifications

• 2–3 years of supervisory or team leadership experience in electronics, server repair, manufacturing, or a technical repair environment.
• Experience with technical or electronics troubleshooting.
• Proven ability to lead and motivate employees in a production or repair setting.
• Strong customer service and communication skills.

Responsibilities

• Supervise and support a team of electronics and AI server repair technicians
• Monitor daily productivity, repair turnaround times, KPIs, and customer SLA performance
• Train, coach, and develop technicians to improve quality and productivity
• Identify opportunities for process improvement and operational efficiency
• Coordinate with customers and internal departments to resolve technical concerns
• Assist with hiring, scheduling, performance evaluations, and employee development
• Ensure compliance with safety requirements, ISO standards, SOPs, and company procedures
• Maintain inventory accuracy and an organized workflow throughout the repair department
• Promote a positive, productive, and team-oriented work environment

Skills

Leadership

Customer service

Communication

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

VSSI Staffing Services is seeking a Technical Supervisor to lead a team of AI server repair technicians in a fast-paced environment. The role requires hands-on supervision, strong communication, and a focus on quality and efficiency.

You will oversee daily repairs, train staff, monitor KPIs, and ensure customer satisfaction while maintaining safety and ISO SOP standards. The position offers a full-time schedule with multiple shift options and competitive pay based on experience.