AI Server Ops Manager - Onsite, Data-Driven Leader

Ultimate Staffing; Grapevine (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Ultimate Staffing is seeking an AI Server Production Manager for a client in Grapevine, TX. This full-time, onsite role leads repair operations, production planning, resource allocation, and performance management to meet SLAs and drive continuous improvement.

You will analyze data, oversee scheduling, and drive improvements across quality, inventory, and safety, while coaching teams and maintaining strong relationships with customers and partners.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Operations Management, or related field with equivalent experience.
• Minimum of 3 years of leadership experience in a PC, server, electronics repair, or manufacturing service environment.
• Experience managing repair operations, production teams, and performance metrics in a fast-paced environment.
• Strong understanding of repair operations, production management, quality systems, and inventory control.
• Advanced data analysis and reporting skills, including proficiency in Microsoft Excel.
• Proficiency with Microsoft Word and PowerPoint for documentation, procedures, and presentations.
• Excellent verbal and written communication skills with the ability to effectively interact with customers, employees, and business partners.
• Strong organizational and project management skills with the ability to manage multiple priorities and meet tight deadlines.
• Proven ability to analyze complex problems, identify root causes, and implement effective solutions.
• Demonstrated leadership, coaching, and team development capabilities.
• Detail-oriented with strong ownership and accountability.
• Self-motivated, proactive, and capable of working independently and collaboratively.
• Flexibility to work overtime as business needs require.
• Availability to respond to critical operational issues outside of normal business hours.
• Fluent in English; bilingual Spanish is a plus.

Responsibilities

• Lead daily repair and production operations to ensure customer quality, turnaround time (TAT), and productivity requirements are achieved.
• Review customer requirements, technician performance metrics, and operational KPIs, and coordinate resources to meet established targets.
• Generate, analyze, and present operational and management reports, identifying trends and implementing corrective and preventive actions to improve performance and service quality.
• Oversee production scheduling, workflow management, and resource planning to maximize operational efficiency.
• Continuously evaluate and improve production line layouts, capacity, and operational processes.
• Manage departmental projects and initiatives, ensuring completion within established timelines.
• Establish departmental goals, performance metrics, and continuous improvement objectives.

Skills

Leadership

Data analysis

Operations management

Project management

Communication

Problem solving

Fluent English

Spanish (bonus)

Education

Bachelor's degree in Engineering, Computer Science, Operations Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Ultimate Staffing is seeking an AI Server Production Manager for a client in Grapevine, TX. This full-time, onsite role leads repair operations, production planning, resource allocation, and performance management to meet SLAs and drive continuous improvement.

You will analyze data, oversee scheduling, and drive improvements across quality, inventory, and safety, while coaching teams and maintaining strong relationships with customers and partners.