AI Server Ops Supervisor — KPI & SLA Leader

Employee Magnets; Grapevine (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology service company in Grapevine, TX seeks a Supervisor for AI Server Operations. The role involves supervising repair technicians, ensuring service level agreements are met, and fostering a positive work environment. Candidates must have 2-3 years of supervisory experience in server system repair, along with excellent communication and leadership skills. The position requires flexibility in working hours and a commitment to achieving high performance standards.

Qualifications

• Minimum of 2-3 years work-related supervision experience in Server related system repair service industry.
• Requires excellent communication skills and a professional attitude in dealing with customers.
• Must have strong leadership and team building skills.

Responsibilities

• Supervise a team of repair technicians to achieve repair KPIs.
• Implement warehouse efficiencies and cost reduction programs.
• Conduct performance evaluations and handle employee training.

Skills

Supervisory experience

Communication skills

Leadership skills

Detail-oriented

Fluent in English

Excel reporting

Lean manufacturing experience

Education

2-3 years in server system repair supervision

Tools

Excel

ISO standards

Job description

A technology service company in Grapevine, TX seeks a Supervisor for AI Server Operations. The role involves supervising repair technicians, ensuring service level agreements are met, and fostering a positive work environment. Candidates must have 2-3 years of supervisory experience in server system repair, along with excellent communication and leadership skills. The position requires flexibility in working hours and a commitment to achieving high performance standards.