Technical Supervisor - AI Server Repair

VSSI Staffing Services; Texas; Sur place; USD 60 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Full-time role

Shift options

Growth opportunities

Team environment

Résumé du poste

VSSI Staffing Services is seeking a Technical Supervisor to lead a team of AI server repair technicians in a fast-paced environment. The role requires hands-on supervision, strong communication, and a focus on quality and efficiency.

You will oversee daily repairs, train staff, monitor KPIs, and ensure customer satisfaction while maintaining safety and ISO SOP standards. The position offers a full-time schedule with multiple shift options and competitive pay based on experience.

Qualifications

• 2–3 years of supervisory or team leadership experience in electronics, server repair, manufacturing, or a technical repair environment.
• Experience with technical or electronics troubleshooting.
• Proven ability to lead and motivate employees in a production or repair setting.
• Strong customer service and communication skills.

Responsabilités

• Supervise and support a team of electronics and AI server repair technicians
• Monitor daily productivity, repair turnaround times, KPIs, and customer SLA performance
• Train, coach, and develop technicians to improve quality and productivity
• Identify opportunities for process improvement and operational efficiency
• Coordinate with customers and internal departments to resolve technical concerns
• Assist with hiring, scheduling, performance evaluations, and employee development
• Ensure compliance with safety requirements, ISO standards, SOPs, and company procedures
• Maintain inventory accuracy and an organized workflow throughout the repair department
• Promote a positive, productive, and team-oriented work environment

Connaissances

Leadership

Customer service

Communication

Outils

Microsoft Excel

Microsoft Outlook

Microsoft Word

Description du poste

Job Description

Technical Supervisor – AI Server Repair

Pay: $60k –$65k per year, based on experience
Employment Type: Full-Time

Position Overview

VSSI Staffing is seeking an experienced Technical Supervisor to lead a team of repair technicians within a fast-paced AI Server Repair Department. This is an excellent opportunity for a hands-on leader with experience in electronics, server repair, technical repair, or manufacturing.

In this role, you will oversee daily repair operations, support and develop technicians, monitor performance goals, and ensure repairs are completed efficiently and meet high-quality standards. The ideal candidate is a strong communicator and problem-solver who can motivate a team, improve processes, and maintain excellent customer service.

Available Schedules:

Workdays:

• Thursday–Sunday
• Saturday–Tuesday

Shift Options:

• 1st Shift: 6:00 AM–4:30 PM
• 2nd Shift: 3:00 PM–2:00 AM

Key Responsibilities:

• Supervise and support a team of electronics and AI server repair technicians
• Monitor daily productivity, repair turnaround times, KPIs, and customer SLA performance
• Train, coach, and develop technicians to improve quality and productivity
• Identify opportunities for process improvement and operational efficiency
• Coordinate with customers and internal departments to resolve technical concerns
• Assist with hiring, scheduling, performance evaluations, and employee development
• Ensure compliance with safety requirements, ISO standards, SOPs, and company procedures
• Maintain inventory accuracy and an organized workflow throughout the repair department
• Promote a positive, productive, and team-oriented work environment

Required Qualifications:

• 2–3 years of supervisory or team leadership experience in electronics, server repair, manufacturing, or a technical repair environment
• Experience with technical or electronics troubleshooting
• Proven ability to lead and motivate employees in a production or repair setting
• Strong customer service and communication skills
• Proficiency with Microsoft Excel, Outlook, and Word
• Strong organizational, problem-solving, and decision-making abilities

Preferred Qualifications:

• Experience with AI servers, computers, or electronics repair
• Familiarity with ISO documentation and standard operating procedures
• Experience with Lean Manufacturing or 5S practices
• Bilingual English/Spanish is a plus

Why Join Us?

• Competitive salary based on experience
• Stable, full-time employment
• Multiple schedule and shift options
• Leadership position with opportunities for professional growth
• Opportunity to work with advanced AI server and electronics technology
• Supportive, innovative, and team-focused work environment

Company Description

At VSSI, LLC our staff is committed to supplying our clients with the very best talent in the industry. Our extensive experience gives us a unique perspective on how to recruit, hire, train, and retain employees. It also insures you are working with a company that understands your staffing requirements. We provide personnel in a wide range of areas and disciplines. Our candidates are available on temporary, contract and direct hire basis. We provide candidates with levels of experience ranging from executive to entry level.

VSSI develops a strong business partnership with our clients by consulting, designing, and delivering customized staffing and training solutions. We deliver results by matching the right people with the right job, the net results is less turnover, higher productivity, and a long-term assignment.

VSSI Offers:

• Competitive Mark-up Rates
• Flexible Overtime Rate
• Employee Guarantee
• Time Keeping System
• Retention / Motivation Programs
• Training /Skills Assessment
• I-9 Verification
• Drug Testing
• Nationwide Background Checks
• Customized Reports

Company Description

At VSSI, LLC our staff is committed to supplying our clients with the very best talent in the industry. Our extensive experience gives us a