AI-Ready Patient Data Ops & Governance Leader

Genpact; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

Genpact seeks an experienced Manager to lead patient data operations and governance, ensuring accurate, compliant, and timely delivery of patient datasets across commercial, market access, and analytics teams.

The role bridges Patient Services, Market Access, Data Engineering, Analytics, Privacy, Compliance, and external data vendors, delivering scalable data processes for trusted insights at scale.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Data Analytics, Engineering, Life Sciences, Healthcare Administration, Business, or related field.
• 7–10+ years of experience in Data Operations, Data Management, Commercial Data, Healthcare Analytics, Patient Services Analytics, or related disciplines.
• Experience managing healthcare, pharmaceutical, patient, claims, specialty pharmacy, or market access datasets.
• Strong SQL skills with demonstrated experience working with large-scale healthcare datasets.
• Experience performing data reconciliation, quality management, root-cause analysis, and issue resolution.
• Working knowledge of modern data architecture, ETL/ELT pipelines, data warehousing, cloud platforms, and data integration processes.
• Experience interacting with cross-functional business and technical stakeholders.
• Excellent communication, stakeholder management, and problem-solving skills.

Responsibilities

• Own and manage the operational lifecycle of patient-level healthcare data across multiple internal and external sources.
• Oversee data acquisition, onboarding, ingestion, transformation, enrichment, integration, validation, and distribution processes.
• Ensure timely and accurate delivery of patient datasets supporting business and analytical use cases.
• Establish operational standards, monitoring processes, and service-level expectations for patient data assets.
• Act as the primary data steward for assigned patient data domains.

Skills

SQL skills

Stakeholder management

Communication

Problem-solving

Cross-functional collaboration

Education

Bachelor’s degree in CS/IS/Data Analytics/Engineering/Healthcare/Business

Tools

Snowflake

Databricks

Azure

AWS

Power BI

Tableau

Python

Spark

Job description

Genpact seeks an experienced Manager to lead patient data operations and governance, ensuring accurate, compliant, and timely delivery of patient datasets across commercial, market access, and analytics teams.

The role bridges Patient Services, Market Access, Data Engineering, Analytics, Privacy, Compliance, and external data vendors, delivering scalable data processes for trusted insights at scale.