AI Product Manager for Claims Ops

Sedgwick; Tulsa (OK); Remote; USD 110,000 - 150,000; Full time

Job summary

Sedgwick is recruiting a Product Manager AI to own end-to-end AI initiatives for a specific Line of Business or platform. You will partner with business leaders to define AI-enabled improvements to claims operations, cost control, and client service, translating goals into sprint-ready plans and prioritizing the backlog with AI engineers.

The role combines strategic shaping with hands-on backlog governance, ensuring compliant, measurable outcomes and close collaboration with claims leadership

Qualifications

• 6–10 years of experience in Product Management or Business-Technology roles within insurance, claims, or managed services.
• Strong understanding of claims operations, adjustor workflows, or insurance servicing models.
• Experience working in Agile delivery environments.
• Ability to translate operational pain points into structured technical requirements.
• Strong stakeholder communication skills across business and technical audiences.

Responsibilities

• Own end-to-end AI initiatives for a Line of Business or platform.
• Partner with business stakeholders to define AI-enabled improvements to claims operations and client service.
• Translate objectives into structured, sprint-ready execution plans.
• Balance strategic initiative shaping with hands-on backlog ownership with AI engineers and data scientists.
• Ensure AI solutions are practical, compliant, and measurable in impact.
• Manage backlog prioritization, acceptance criteria, and deployment outcomes.

Job description

Sedgwick is recruiting a Product Manager AI to own end-to-end AI initiatives for a specific Line of Business or platform. You will partner with business leaders to define AI-enabled improvements to claims operations, cost control, and client service, translating goals into sprint-ready plans and prioritizing the backlog with AI engineers.

The role combines strategic shaping with hands-on backlog governance, ensuring compliant, measurable outcomes and close collaboration with claims leadership