A pioneering AI firm in San Francisco is seeking an Agent Engagement Manager who will own end-to-end customer implementations and drive adoption of AI workflows. The role requires strong project management skills and the ability to navigate customer challenges effectively. Ideal candidates will have at least 3 years of experience in customer implementations or technical projects. Join a mission-driven company that's shaping the future of commercial insurance. Competitive compensation and benefits included.
Qualifications
3+ years of experience leading customer implementations or technical projects.
Demonstrated ability to drive complex engagements with multiple stakeholders.
Comfortable in high-ownership, fast-paced environments.
Responsibilities
Own end-to-end customer implementations from kickoff to go-live.
Develop project plans and manage timelines.
Translate customer feedback into product insights.
Skills
Project management
Presentation skills
Change management
Technical fluency
Customer adoption facilitation
Job description
A pioneering AI firm in San Francisco is seeking an Agent Engagement Manager who will own end-to-end customer implementations and drive adoption of AI workflows. The role requires strong project management skills and the ability to navigate customer challenges effectively. Ideal candidates will have at least 3 years of experience in customer implementations or technical projects. Join a mission-driven company that's shaping the future of commercial insurance. Competitive compensation and benefits included.