AI-Powered ServiceNow Architect & Lead Consultant

Alldus; Columbus (OH); On-site; USD 140,000 - 200,000; Full time

Job summary

Alldus client in Ohio is seeking an experienced ServiceNow Principal Technical Consultant to lead AI-driven initiatives on the ServiceNow platform. You will architect and deliver intelligent solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring teams and owning project delivery.

You will collaborate with clients to design scalable architectures, govern AI integrations with LLMs and third-party tools, and communicate business value

Qualifications

• Expert-level ServiceNow development and architecture
• Experience with Now Assist, AI Agents and Agentic AI
• Familiarity with GenAI, LLMs and prompt engineering

Responsibilities

• Architect and deliver AI-powered ServiceNow solutions.
• Implement Now Assist, AI Agents and Agentic AI Workflows.
• Build GenAI-enabled process automation and intelligent workflows.
• Configure AI Agents, skills, prompts and workflow orchestration.
• Integrate ServiceNow with LLMs, third-party AI tools and data platforms.
• Lead and mentor technical teams.
• Advise customers on AI architecture, governance and best practices.
• Communicate the business value and ROI of AI solutions.

Skills

ServiceNow development

Now Assist

AI Agents

Agentic AI

GenAI/LLMs

Prompt engineering

AI integrations

Client-facing

Team leadership

US work authorization

Tools

ServiceNow

Job description

Alldus client in Ohio is seeking an experienced ServiceNow Principal Technical Consultant to lead AI-driven initiatives on the ServiceNow platform. You will architect and deliver intelligent solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring teams and owning project delivery.

You will collaborate with clients to design scalable architectures, govern AI integrations with LLMs and third-party tools, and communicate business value