ServiceNow Developer (AI)

Alldus; Columbus (OH); In loco; USD 140.000 - 200.000; Tempo pieno

Descrizione del lavoro

Alldus client in Ohio is seeking an experienced ServiceNow Principal Technical Consultant to lead AI-driven initiatives on the ServiceNow platform. You will architect and deliver intelligent solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring teams and owning project delivery.

You will collaborate with clients to design scalable architectures, govern AI integrations with LLMs and third-party tools, and communicate business value

Competenze

• Expert-level ServiceNow development and architecture
• Experience with Now Assist, AI Agents and Agentic AI
• Familiarity with GenAI, LLMs and prompt engineering

Mansioni

• Architect and deliver AI-powered ServiceNow solutions.
• Implement Now Assist, AI Agents and Agentic AI Workflows.
• Build GenAI-enabled process automation and intelligent workflows.
• Configure AI Agents, skills, prompts and workflow orchestration.
• Integrate ServiceNow with LLMs, third-party AI tools and data platforms.
• Lead and mentor technical teams.
• Advise customers on AI architecture, governance and best practices.
• Communicate the business value and ROI of AI solutions.

Conoscenze

ServiceNow development

Now Assist

AI Agents

Agentic AI

GenAI/LLMs

Prompt engineering

AI integrations

Client-facing

Team leadership

US work authorization

Strumenti

ServiceNow

Descrizione del lavoro

Our client, a ServiceNow solutions organization, is hiring anexperienced ServiceNow Principal Technical Consultant specializingin AI and Agentic AI to join the team in Ohio on a contract basis. The successful candidate willdesign and deliver intelligent solutions across the ServiceNow platform, includinglead the architecture and development of solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring technical teams and owning overall project delivery.

Responsibilities

• Architect and deliver AI-powered ServiceNow solutions.
• Implement Now Assist, AI Agents and Agentic AI Workflows.
• Build GenAI-enabled process automation and intelligent workflows.
• Configure AI Agents, skills, prompts and workflow orchestration.
• Integrate ServiceNow with LLMs, third-party AI tools and data platforms.
• Lead and mentor technical teams.
• Advise customers on AI architecture, governance and best practices.
• Communicate the business value and ROI of AI solutions.

Skillset

• Expert-level ServiceNow development and architecture experience.
• Strong experience with Now Assist, AI Agents and Agentic AI.
• Expertise across at least two ServiceNow modules/process areas.
• Understanding of GenAI, LLMs and prompt engineering.
• Experience with AI integrations and workflow automation.
• Strong client-facing, communication and presentation skills.
• Ability to lead technical delivery while remaining hands-on.
• Relevant ServiceNow certifications highly desirable.
• Able to travel up to 15%.
• US citizen or Green Card only.