AI-Powered People Ops & Automation Lead

Coinbase, Inc.; Trenton (NJ); Hybrid; USD 186,000 - 196,000; Full time

Job summary

Coinbase, Inc. seeks an AI-forward operator to lead how People Operations delivers services, blending data, automation, and people strategy.

You will oversee design, execution, and continuous improvement, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize work in an AI-enabled world. You’ll build AI-powered service delivery, translate cross-functional needs into scalable processes, and lead a team focused on speed, accuracy, and employee experience while maintaining human

Qualifications

• 7+ years of experience in People Operations, HR program management, or related fields.
• Proven track record of using AI and automation to redesign workflows at scale.
• Strong program management fundamentals and executive communication.

Responsibilities

• Lead and design AI-powered HR service delivery.
• Partner with IT, Payroll, HR M&A, and HR Business Partners to modernize workflows.
• Translate complex needs into clear processes, metrics, and launch plans.
• Build and mentor a team, using data and AI for daily decisions.

Skills

People operations

AI & automation

Program management

Cross-functional collaboration

Workday/Jira

Data-driven decision making

Communication & discretion

Generative AI governance

Tools

Workday

Jira

Job description

Coinbase, Inc. seeks an AI-forward operator to lead how People Operations delivers services, blending data, automation, and people strategy.

You will oversee design, execution, and continuous improvement, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize work in an AI-enabled world. You’ll build AI-powered service delivery, translate cross-functional needs into scalable processes, and lead a team focused on speed, accuracy, and employee experience while maintaining human