AI-Powered Onboarding & Data Specialist

United States Digital Space LLC; United States; Remote; USD 62,000 - 75,000; Full time

Benefits offered by this job

Work-from-home allowance

Rice subsidy

Meal allowance per working day

Laundry allowance

15 paid time off days per year (incl.

Job summary

United States Digital Space LLC is seeking an operations-oriented professional to onboard customers, configure templates, and manage data across lifecycle events. You will coordinate data quality, support templates and system setups, and assist cross-functional teams in meeting client needs.

The role emphasizes accurate data handling, process-driven tasks, and leveraging AI tools for efficiency in a fast-growing startup environment.

Qualifications

• 1+ year of relevant work experience in operations, onboarding, customer support, or client services.
• 1–2 years of customer service experience, with comfort supporting customers and internal stakeholders.
• B2B account management or client services experience is preferred.

Responsibilities

• Consolidate, import, and QA customer data during onboarding and lifecycle events.
• Create, configure, and maintain customer templates and system setups.
• Manage and prioritize inbound requests, updating ticketing systems and stakeholders on progress and completion.
• Complete customer and project account setup, tracking status and ensuring accuracy across systems.
• Assist with customer reporting requests and prepare final reports for upload into platforms.
• Verify and validate customer information during offboarding and data removal.
• Support Sales, Customer Success, and Services teams with contact management and operational requests.
• Assist with preparation for customer business reviews and follow up on survey requests.
• Support creation and maintenance of customer education and enablement content.
• Leverage AI-assisted tools to support data validation and repetitive tasks to improve accuracy and efficiency.
• Contribute to ad hoc projects aligned with company objectives.

Skills

Google Workspace

Microsoft Office

Excel

Education

Bachelor's degree in Information Technology or related field

Job description

United States Digital Space LLC is seeking an operations-oriented professional to onboard customers, configure templates, and manage data across lifecycle events. You will coordinate data quality, support templates and system setups, and assist cross-functional teams in meeting client needs.

The role emphasizes accurate data handling, process-driven tasks, and leveraging AI tools for efficiency in a fast-growing startup environment.