AI-Powered Infrastructure & Automation Engineer

Armanino LLP; California, Northern (PA, KY); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

401K with Profit Sharing

Flexible work arrangements

Parental leave

Job summary

Armanino LLP is seeking an Infrastructure & AI Automation Engineer to design, build, and support ServiceNow automation across ITSM, End User Support, and infrastructure operations. You will develop workflows, integrations, and catalog automations, and automate enterprise IT processes spanning provisioning, access management, and cloud operations.

The role emphasizes applying AI and automation to improve triage, routing, and decision-making, with integrations to cloud, identity, HR, CRM, and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• 5+ years of experience in infrastructure engineering, cloud operations, ServiceNow development, IT operations, AI automation, or infrastructure automation.
• Hands-on ServiceNow experience including Flow Designer, IntegrationHub, MID Server, ITSM, Service Catalog, scripting, APIs, and integrations.

Responsibilities

• Design, build, test, and support ServiceNow automation solutions for ITSM, End User Support, and infrastructure operations
• Develop workflows, integrations, catalog automations, scripts, and reusable components using ServiceNow tools
• Automate enterprise IT processes across provisioning, access management, endpoint services, cloud operations, monitoring, patching, backup, and security workflows
• Partner with ITSM and End User Support teams to identify and implement automation opportunities that improve service delivery
• Apply AI and automation technologies to improve triage, routing, knowledge management, fulfillment, reporting, and operational decision-making
• Integrate ServiceNow with enterprise platforms including cloud, identity, endpoint, monitoring, HR, CRM, and financial systems

Skills

ServiceNow

Automation

Cloud operations

Scripting

APIs

Education

Bachelor's degree in IT/CS/Info Systems or related

Tools

Flow Designer

IntegrationHub

MID Server

ITSM

Service Catalog

Job description

Armanino LLP is seeking an Infrastructure & AI Automation Engineer to design, build, and support ServiceNow automation across ITSM, End User Support, and infrastructure operations. You will develop workflows, integrations, and catalog automations, and automate enterprise IT processes spanning provisioning, access management, and cloud operations.

The role emphasizes applying AI and automation to improve triage, routing, and decision-making, with integrations to cloud, identity, HR, CRM, and