AI Platform Engineer – AIOps & Automation

iSpace, Inc.; Denver (CO); On-site; USD 120,000 - 160,000; Full time

Job summary

iSpace, Inc. is seeking an innovative AI Automation Engineer II to help build and scale a next-generation Enterprise Operational AI Platform for IT Operations teams.

This hands-on role focuses on AI architecture, data integrations, and multi-agent orchestration to automate support functions. You will collaborate with senior AI architects to deliver real‑time insights, automated workflows, and autonomous remediation capabilities across ServiceNow, Dynatrace, GCP, and CMDB sources, driving MTTR

Qualifications

• 1-2+ years hands-on with agentic AI frameworks and RAG.
• Experience building AI agents, automation workflows, or orchestration frameworks.
• Knowledge of MCP or similar integration frameworks is preferred.
• Understanding of AI observability, monitoring, and governance best practices.
• Experience integrating with enterprise IT platforms like ServiceNow and Dynatrace.

Responsibilities

• Develop and enhance a centralized AI assistant for IT Operations teams.
• Design, build, and maintain multi-agent AI workflows and orchestration frameworks.
• Implement MCP integrations for real-time operational tasks.
• Build AI-driven workflows for incident management, infrastructure discovery, capacity planning, and outage prevention.
• Design and develop scalable integrations with ServiceNow, Dynatrace, Zabbix, GCP, CMDBs, and other data sources.
• Enable ingestion, contextualization, and reasoning across operational datasets.
• Partner with observability and enterprise search teams to improve AI accuracy and reduce hallucinations.
• Leverage Devin and Windsurf to accelerate engineering delivery.

Skills

Agentic AI frameworks

RAG (Retrieval-Augmented Generation)

AI orchestration platforms

Backend software engineering

API development

AIOps/IT automation

Infra data integrations

Observability & monitoring

Tools

ServiceNow

Dynatrace

GCP

CMDBs

Job description

iSpace, Inc. is seeking an innovative AI Automation Engineer II to help build and scale a next-generation Enterprise Operational AI Platform for IT Operations teams.

This hands-on role focuses on AI architecture, data integrations, and multi-agent orchestration to automate support functions. You will collaborate with senior AI architects to deliver real‑time insights, automated workflows, and autonomous remediation capabilities across ServiceNow, Dynatrace, GCP, and CMDB sources, driving MTTR