AI Platform Lead — Enterprise SaaS, Hybrid Role

Zuora, Inc.; Foster City (CA); Hybrid; USD 165,000 - 247,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Generous, flexible time off

Job summary

Zuora, Inc. is seeking a Product Manager, AI Platform to define and deliver the foundational platform powering AI across Zuora’s product suite.

You will own the end-to-end architecture—from agent orchestration to user-facing interfaces—that enable intelligent, context-aware experiences for enterprise customers managing subscriptions, billing, and revenue intelligence. This role sits at the intersection of platform engineering, applied AI, and product design, partnering with engineering to build

Qualifications

• 5-8+ years of product management experience in enterprise SaaS or platform companies.
• 2+ years focused on AI/ML platforms, developer platforms, or foundational infra products.

Responsibilities

• Define and deliver the foundational AI Platform powering Zuora's AI capabilities.
• Own end-to-end architecture from agent orchestration to user-facing interfaces.
• Collaborate with engineering to connect AI agents to applications and manage memory/context.
• Drive cross-functional execution with engineering, design, and product teams.

Skills

AI Platform

Enterprise SaaS

Platform architecture

Cross-functional leadership

Executive presence

Education

Bachelor's degree in Computer Science or related field

Tools

LangChain

LangGraph

AWS Bedrock/AgentCore

Job description

Zuora, Inc. is seeking a Product Manager, AI Platform to define and deliver the foundational platform powering AI across Zuora’s product suite.

You will own the end-to-end architecture—from agent orchestration to user-facing interfaces—that enable intelligent, context-aware experiences for enterprise customers managing subscriptions, billing, and revenue intelligence. This role sits at the intersection of platform engineering, applied AI, and product design, partnering with engineering to build