VP, AI-Native Product Design

Zuora, Inc.; Foster City (CA); Hybrid; USD 260,000 - 390,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Generous time off and holidays

Learning & development stipend

Job summary

Zuora, Inc. is seeking a VP of Product Design to shape the next generation of Zuora’s product experience in an AI-native world. This leader will partner with Product, Engineering and AI to rethink how customers interact with Zuora, and to build a design model that enables intent, automation and outcomes.

The role requires a design thinker and builder with experience leading design organizations within enterprise SaaS, able to balance innovation with customer trust and measurable outcomes.

Qualifications

• Experience leading product design in enterprise SaaS environments.
• Strong judgment on interaction design, customer experience and product strategy.
• Ability to attract, develop and retain top design talent.

Responsibilities

• Lead the evolution of design at Zuora as the company transitions to an AI-native product and operating model.
• Define the design vision for an AI-native product experience and establish patterns around customer intent and automation.
• Partner with Product, Engineering and AI to transform how products are built with iterative, collaborative development.
• Design for agentic experiences with AI that are understandable, predictable and controllable.
• Build a modern design organization with high standards for interaction design and systems thinking.
• Create a coherent experience across the Zuora platform with consistent principles and fast-moving teams.

Job description

Zuora, Inc. is seeking a VP of Product Design to shape the next generation of Zuora’s product experience in an AI-native world. This leader will partner with Product, Engineering and AI to rethink how customers interact with Zuora, and to build a design model that enables intent, automation and outcomes.

The role requires a design thinker and builder with experience leading design organizations within enterprise SaaS, able to balance innovation with customer trust and measurable outcomes.